Terms of service

Terms & Conditions

Overview

This website is operated by House of Patil. Throughout the site, the terms “we”, “us” and “our” refer to House of Patil. By visiting our website and/or purchasing something from us, you engage in our service and agree to be bound by the following Terms & Conditions.

These Terms apply to all users of the website including browsers, customers, merchants and contributors of content.

Please read these Terms & Conditions carefully before accessing or using our website.

Online Store Terms

By agreeing to these Terms & Conditions, you confirm that:

  • You are at least 18 years of age or using the website under supervision of a parent or legal guardian.

  • You will not use our products for any illegal or unauthorized purpose.

  • You will not violate any applicable laws while using our services.

Any breach of these Terms may result in immediate termination of services.

Products & Services

House of Patil offers premium everyday shirts and menswear products.

We reserve the right to:

  • Modify or discontinue products without prior notice

  • Limit product quantities

  • Refuse orders at our discretion

We make every effort to display product colors and images accurately. However, actual colors may vary slightly depending on device screen settings.

Pricing & Currency

All prices displayed on this website are in Indian Rupees (INR ₹).

Prices are subject to change without notice.

We reserve the right to modify pricing, offers or discounts at any time.

Order Acceptance & Cancellation

Once an order is placed, you will receive an order confirmation via email or SMS.

We reserve the right to:

  • Cancel suspicious or fraudulent orders

  • Cancel orders due to stock unavailability

  • Refuse service to anyone at any time

If your order is cancelled after payment, the amount will be refunded to your original payment method.

Shipping Policy

Orders are generally processed within 1–3 business days.

Estimated delivery timelines:

  • Metro Cities: 3–5 business days

  • Other Locations: 5–8 business days

Delivery timelines may vary during:

  • Public holidays

  • Festivals

  • Courier delays

  • Unforeseen circumstances

Customers are responsible for providing accurate shipping information.

Return, Exchange & Refund Policy

We offer returns and exchanges within 7 days of delivery.

Eligibility for returns:

  • Product must be unused

  • Product must be unwashed

  • Original tags and packaging must be intact

Non-returnable items:

  • Used products

  • Damaged products caused by misuse

  • Products returned without original packaging

Refund Process:

  • Approved refunds are processed within 5–7 business days

  • Refunds are credited to the original payment method

For return or exchange requests:
Email: [Your Email]

Intellectual Property

All content on this website including:

  • logos

  • product images

  • graphics

  • text

  • branding

  • designs

are the intellectual property of House of Patil and may not be copied, reproduced or used without written permission.

User Conduct

You agree not to:

  • Use the website for unlawful activities

  • Attempt to hack or damage the website

  • Upload harmful code or viruses

  • Misuse discount codes or promotional offers

Violation may result in legal action.

Third-Party Services

Certain services such as payment gateways and shipping partners may be operated by third parties.

We are not responsible for:

  • Third-party website content

  • External service interruptions

  • Payment gateway downtime

Users are advised to review third-party policies separately.

Limitation of Liability

House of Patil shall not be liable for:

  • indirect damages

  • incidental damages

  • loss of profits

  • delivery delays

  • technical issues

arising from use of the website or products.

Privacy

Your submission of personal information through the store is governed by our Privacy Policy.

Modifications to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

Changes become effective immediately upon posting on the website.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall be subject to the jurisdiction of the courts located in India.

Contact Information

For questions regarding these Terms & Conditions, contact:

House of Patil
Email: [Your Email]
Phone: [Your Phone Number]
Address: [Business Address]